The Tomorrowland Immersive Experience will return in the Fall of 2024 in Madrid (Spain), but the plan is to tour the show around the world simultaneously.

It’s a 55 minute journey.

This event is family friendly for kids more than 6 years old.

Yes, this experience appeals for children above 6 years old and is appropriate for the whole family.

No, minors under the age of 18 must be accompanied by a legal tutor or an adult.

Yes, proof of age will be required for certain concession tickets.

The official Ticket channels will be available soon.

Yes, for the next available entry. If you want a specific time and date, it is advised to pre-book online.

Please check your spam and junk folders. If you still cannot find it, contact customer service here.

Due to purchase policy, NO changes or returns are made.

It is preferable to carry the tickets on any digital device in which the barcode is displayed correctly.

The Tomorrowland Immersive Experience will open in Madrid in the Fall of 2024. More information on opening hours will be available soon, and you will be able to book timeslots in the Ticket Shop.

You can access up to 15 minutes later. For example, if you have purchased a ticket for the 12:30 p.m. session, you may access until 12:45 p.m.

Technology has evolved so fast that using VR glasses now is super intuitive. No training needed, you will feel you don’t need to do anything. Just walk and enjoy the experience.

Yes, pictures and videos are allowed, and even encouraged to share via social media.

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Reach out through the contact form and we will let you know if possible.

Yes, the experience is fully accessible for wheelchairs.

These bookings need to be made directly through the contact form.

  Yes, there are lockers at the entrance of the experience.

The visit is not recommended for people with epilepsy.

The admission of pets is forbidden.

You can use VR glasses with your regular vision glasses.

Our commitment is to ensure the safety of all our visitors and minimize any risk of injuries during their experience. Therefore, please read carefully and take into account these safety rules and access guidelines for this immersive experience.
1. The use of Virtual Reality equipment and participation in multi-user Virtual Reality experiences entail a potential risk of personal injuries. This should be taken into account by individuals with limited or reduced mobility that may directly or indirectly affect their movements or reaction to motion, even if only temporarily (e.g., sports injuries).

2. Individuals with reduced mobility are welcome to participate in the experience, but it is suggested that they do so in the company of another person to ensure their safety.

3. Since this experience is immersive, it may cause dizziness or imbalance on occasion. We recommend that you be prepared for these possible sensations and follow all safety instructions provided by our staff.

4. It is strongly recommended that pregnant women, individuals with cardiovascular conditions, respiratory problems, vision abnormalities, psychiatric disorders, psychological disorders, or high sensitivity, disorders affecting the sense of balance, limited visual capacity, or other medical conditions with similar pathologies and characteristics, avoid participating in this experience. This includes individuals with Alzheimer's, those with implanted medical devices such as pacemakers, hearing aids, and defibrillators, as well as those who suffer from epilepsy or have a history of seizures and loss of consciousness, or in general, those with health problems.

5. Participation in this experience is not recommended for children under 6 years old.

6. Participation in this experience is not allowed for individuals under the influence of drugs or alcohol.

7. All visitors who choose to participate in the simulation activities offered by the Tomorrowland Immersive Experience do so at their own risk. Each visitor must take full responsibility for their participation and assess their own medical fitness.

8. If you have any doubts after reading these conditions, we ask that you express them to the staff before accessing the experience.

For anything related to your ticket, you can contact customer service here.

For private sessions, school or cultural association reservations, contact here.

For any other reason (not answered in the FAQ) reach out to the Tomorrowland Immersive Experience through the following form.
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